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We’re here to help 💬
Whether you have questions about our products, orders, or hydration needs, feel free to reach out anytime.

Frequently asked questions

💬 Customer Support Hours

Our customer support is available 24/7.

You can reach us anytime by clicking the Chat icon in the bottom-right corner.

If we’re unable to reply immediately, please don’t worry — we’ll get back to you as soon as possible.

🚚 How can I get free shipping?

Enjoy free standard shipping on orders over $50 — hydration made a little easier.

📦 How can I track my order?

Simply send us your order number or email, and we’ll be happy to check the status for you.

⏱ When will my order ship?

Orders are usually processed within 1–3 business days. Tracking details will be sent once your order ships.

💧 How much electrolytes does it contain?

Each serving contains 180 mg of electrolytes, thoughtfully balanced for everyday hydration without feeling heavy.

🍋 Is this a flavored drink or an electrolyte drink?

Both. We offer flavored drink mixes for daily enjoyment and electrolyte mixes when your body needs extra support.

🤍 Can I drink this every day?

Yes. Our products are designed to fit naturally into your daily routine — at work, at home, or on the go.

More questions? Find answers on our FAQs page.

Thanks for choosing Vitasunic — hydration made simple for everyday life 💧