Shipping policy

Shipping Policy

Thank you for shopping on our website. Please review our shipping policy below for information on how orders are processed and delivered.

1. Order Fulfillment

To ensure efficient and reliable delivery, some or all orders placed on our website are fulfilled by Amazon Fulfillment (including Amazon Multi-Channel Fulfillment services).
Products may be shipped directly from Amazon-operated warehouses to the shipping address provided at checkout.

2. Shipping Destinations

We currently ship to the following regions:

  • United States (excluding certain remote or restricted areas)

  • Additional countries or regions may be available and will be displayed at checkout if supported

If shipping to your location is unavailable, you will be notified during the checkout process.

3. Order Processing Time

  • Orders are typically processed within 1–2 business days after payment confirmation

  • Business days do not include weekends or public holidays

  • Processing times may be extended during peak seasons, promotions, or high-volume periods

4. Estimated Delivery Time

Delivery times depend on the destination and logistics arrangements. Typical delivery timeframes are:

  • Standard Shipping: 3–7 business days

Delivery times are estimates only and are not guaranteed. Delays may occur due to weather conditions, carrier issues, or other circumstances beyond our control.

5. Shipping Fees

  • Shipping fees are calculated automatically at checkout based on your order and delivery address

  • Free shipping may be offered on eligible orders or during promotional periods, as indicated on our website

6. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information

  • Tracking updates are provided by third-party carriers and may not reflect real-time status immediately

7. Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete when placing your order.
We are not responsible for delivery issues, delays, or additional costs resulting from incorrect or incomplete address information provided by the customer.

8. Split Shipments

In some cases, orders containing multiple items may be shipped in separate packages from different fulfillment locations.
If this occurs, you will receive separate tracking information for each shipment.

9. Delivery Issues

If you experience any of the following issues, please contact us promptly:

  • Tracking information not updating for an extended period

  • Package marked as delivered but not received

  • Items damaged during transit

We will assist in coordinating with the fulfillment and shipping partners to help resolve the issue.

10. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time.
Any changes will be posted on this page and will take effect immediately upon publication.

If you have any questions regarding shipping or delivery, please visit our Contact Us page to get in touch with our customer support team.